Terms and Conditions

Terms and Conditions As of 01.02.2018

1. Scope

The following GTC shall apply to all orders placed through our online shop by consumers and entrepreneurs. A consumer is any natural person who completes a legal transaction for purposes that cannot be attributed to their commercial or independent business activity on the whole. An entrepreneur is a natural or legal person or partnership with legal capacity who is practising their commercial or independent business activity when completing a legal transaction.

2. Contractual Partner, Conclusion of Contract

The purchase contract shall be entered into with M+T Musikinstrumente GmbH binding offer, but rather an unbinding online catalogue. When the contract comes into force with us, it is based on the mode of payment you chose, provided the products are available for delivery. Shipping is free for the subsequent delivery. In the case of clerical or printing errors contained in our order confirmation, or should our prices be subject to technical transmission errors, we have the right of appeal. Any payments already made will be reimbursed to you immediately. Invoice, credit card We accept your order by sending a separate notice of acceptance by e-mail or by delivering the goods within two days. Payment in advance We accept your order by sending a separate notice of acceptance by e-mail within two days, in which we provide you with our bank details. PayPal During the order process you are forwarded to the PayPal website. You can enter your payment details and confirm your payment instruction to PayPal there. After the order is submitted in the shop, we ask PayPal to initiate the payment transaction and therefore accept

3. Delivery Terms and Conditions

In addition to the stated product prices, shipping costs shall be added. You can find out more details about the shipping cost amounts from the offers. Delivery within Germany is by DHL. Deliveries abroad are handed over to the respective destination country’s national parcel service.

4. Payment

The following modes of payment are always available in our shop:

Payment in advance

When selecting the payment in advance mode of payment we send you our bank details separately by e-mail and deliver the goods once payment has been received.

Credit card When submitting your order you send us your credit card details at the same time. We book the amount when the order has been completed. It is booked when the goods are sent. The payment transaction is automatically carried out by the credit card company and your card is debited. We accept the following credit cards: Visa, Mastercard

PayPal During the order process you are forwarded to the PayPal website. To be able to pay the invoice amount using PayPal you have to be registered there or must register first, identify yourself with your login details and confirm your payment instruction to us. After the order is submitted in the shop, we ask PayPal to initiate the payment transaction. You receive more information during the order process. The payment transaction is automatically carried out by PayPal straight afterwards.

Invoice Provided that the credit check is successful. You receive the invoice with the ordered goods which you then pay within 14 days. With a different delivery address you receive the invoice by e-mail. Available for the following countries: Just Germany.

5. Reservation of Ownership

The goods shall remain our property until payment in full. This shall also apply to entrepreneurs: We shall reserve the ownership of the goods until all claims resulting from a current business relationship have been settled in full. You may resell the goods subject to reservation of ownership in the ordinary scope of business: you shall assign any claims resulting from the resale to the amount of the corresponding invoice amount to us, regardless of any combination or mixing of the goods subject to reservation of ownership with a new object, and we shall accept this assignment. You shall remain authorised to collect the receivables but we may also collect the receivables ourselves if you default on your payment commitments.

6. Transport Damage

This shall apply to consumers: If goods are delivered with obvious transport damage, please lodge a complaint regarding such defects with the delivery agent immediately, if possible, and please contact us straight away.

7. Warranty and Guarantees

All goods from our shop are subject to legal warranty law. The statutory warranty period is 2 years and starts with handing over the goods.

8. Dispute Resolution

The European Commission provides a platform for the settlement of online disputes (OS platform) under the link http://ec.europa.eu/consumers/odr/. We are prepared to take part in extrajudicial arbitration proceedings in front of a consumer arbitration board.

9. Final Provisions

German law excluding the United Nations Convention on Contracts for the International Sale of Goods shall apply to the order, delivery and any claims resulting from them. With orders from customers abroad, the mandatory provisions or protection granted by case law in the respective country of residence shall remain unchanged and be applied accordingly.

* incl. tax, plus shipping